What to do first
- Stay clear. Don’t climb on the roof or the tree, and don’t try to cut a limb that’s under tension — that’s how people get hurt.
- Watch for power lines. If a line is down or touching the tree, stay well away and call the power company before anyone else.
- Take photos. Before anything moves, photograph the damage from a safe distance — your insurer will want them.
- Call us. Tell us what happened and where. Emergency calls jump the queue — a tree on a house comes before scheduled work.
What happens when the crew arrives
The first job is making it safe: get the weight off the house, clear the driveway, and make sure nothing else is about to come down. Then the crew cuts and hauls the tree, documents the damage, and leaves the area as clean as the situation allows. Full cleanup and stump grinding can follow once the emergency is handled.
Storm damage and insurance
We document the damage with photos and a written description you can hand to your insurer, and we can talk through the scope of the removal with your adjuster. Whether a policy covers it depends on the policy and what the tree hit — we don’t make coverage promises, but we make the paperwork easy.
Don’t wait for the next storm
Most emergency calls start with a tree that was already leaning, hollow, or dead — the storm just finished the job. If you have a tree you’re worried about, a trim or an arborist assessment now is a lot cheaper than an emergency removal later.